Privacy Policy
This is a working draft. It outlines the intended privacy practices for Formitor and must be reviewed and finalized with legal counsel before the service launches publicly. It is not yet a binding policy.
1. Who we are
Formitor (“we”, “us”) provides synthetic form-monitoring for WordPress agencies. We submit test entries through forms our customers connect, and verify whether the resulting notification emails are delivered.
2. What we collect
- Account data: the email address, name, and authentication details of the agency user who signs up.
- Site & form configuration: the URLs, form identifiers, schedules, and notification settings you add to your dashboard.
- Monitoring results: timestamps, pass/fail status, check duration, delivery and inbox-placement outcomes, and the metadata needed to detect a silent failure.
- Test-lead content: the synthetic entries Formitor submits are generated by us and tagged; they are not real visitor enquiries.
Formitor is not designed to collect or store the genuine leads your clients receive.
3. How we use it
To run scheduled checks, detect and confirm failures, send the alerts you configure, render your dashboard and any status pages you publish, and operate and secure the service.
4. Seed mailboxes
Inbox-placement monitoring reads a dedicated seed mailbox to determine which folder a test message landed in. We read folder placement and remove the test message; we do not read, forward, or repurpose unrelated mail in that mailbox.
5. Sharing
We use a small number of infrastructure providers (hosting, database, and email delivery) to operate the service. We do not sell personal data. A finalized list of sub-processors will be published here.
6. Retention
Monitoring results are retained to provide uptime history; the retention window will be confirmed at launch. You can request deletion of your account and associated data.
7. Your rights & contact
You may request access, correction, or deletion of your data. For any privacy question, contact us via the contact page.